FAQ
COMMON QUESTIONS
Everything you need to know about Redback grips, sizing, shipping and returns.
SIZING & FIT
Use a tape measure or ruler to measure from the base of your palm (the wrist crease) to the tip of your middle finger. Measure in centimetres. S/M is under 18cm, Large is 18–20cm, X-Large is over 20cm. When between sizes, always go up.
Always size up. A grip that's too small will create tension across your palm and cause premature tearing. Too large and the excess material bunches at the finger holes, killing your bar feel.
The chalkless grip material has minimal stretch — they hold their shape well. This is why getting the right size from the start matters.
PRODUCTS
The RX features a slim wrist strap and enhanced palm padding — ideal for athletes who want freedom of movement without bulk. The RX Pro has a thicker wrist section for added wrist support during high-rep gymnastics work. If you do a lot of muscle-ups, bar muscle-ups, or heavy kipping, the Pro is worth it.
Thick grips offer extra cushion between your palm and the bar. Some athletes love the extra protection, others prefer the closer bar feel of the standard thickness. Larger hands and athletes who put extra pressure through the grip tend to prefer Thick.
No — that's the whole point. Redback's proprietary grip material works in any condition without chalk. No chalk bucket, no mess, no rules about chalk in your gym.
With regular training (4–6 sessions per week), most athletes get 12–18 months from a pair. The chalkless material is durable — how you care for them matters (see Care & Maintenance).
SHIPPING
Australian orders typically arrive in 2–5 business days. New Zealand is 5–10 business days. International orders vary by destination — typically 10–20 business days.
Yes — we ship to 28 countries. International shipping is calculated at checkout based on your location and order weight.
Orders are dispatched within 24 hours of being placed on business days. Orders placed on weekends are dispatched the following Monday.
RETURNS
We offer 30-day returns on all products in original, unused condition. All grip products also come with a 6 month warranty — if your grips fail due to a manufacturing defect, we'll replace them. Contact us with your order number and we'll sort it out.
Contact us immediately at hello@redbackfitness.com.au with your order number and a photo. We'll replace faulty products at no cost.
Yes — all Redback grip products come with a 6 month warranty against manufacturing defects. Normal wear and tear isn't covered, but if something's wrong with the product itself, we'll make it right. Contact us at hello@redbackfitness.com.au with your order number and a photo.
CARE & MAINTENANCE
Wipe down with a damp cloth after training. Avoid soaking in water or machine washing — this degrades the grip material over time. Let them air dry fully before storing.
Store flat or hanging — avoid folding them tightly for long periods as this can crease the material. Keep out of direct sunlight when not in use.